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Clarify Copilot rate limit troubleshooting guidance #44545

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Clarify Copilot rate limit troubleshooting guidance #44545

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2 changes: 1 addition & 1 deletion content/copilot/how-tos/troubleshoot-copilot/troubleshoot-common-issues.md
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Expand Up @@ -71,7 +71,7 @@ Most people see rate limiting for select models, due to limited capacity.

Service-level request rate limits ensure high service quality for all {% data variables.product.prodname_copilot_short %} users and should not affect typical or even deeply engaged {% data variables.product.prodname_copilot_short %} usage. We are aware of some use cases that are affected by it. {% data variables.product.github %} is iterating on {% data variables.product.prodname_copilot_short %}’s rate-limiting heuristics to ensure it doesn’t block legitimate use cases.

If you are rate limited, the error message will contain the suggested retry time for a successful request. For more information about alternative actions you can take while your limit resets, see [AUTOTITLE](/copilot/concepts/usage-limits#what-to-do-if-you-hit-a-limit).
If you are rate limited, the error message may tell you to wait for your limit to reset, suggest a retry time, or prompt you to upgrade your plan for additional usage. For more information about what to do while your limit resets, see [AUTOTITLE](/copilot/concepts/usage-limits#what-to-do-if-you-hit-a-limit).

In case you experience repeated rate limiting in {% data variables.product.prodname_copilot_short %} contact {% data variables.contact.contact_support_page %}.

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